RETURNS AND EXCHANGE POLICY
We offer a 'No Quibbles' returns policy, if for any reason you are unhappy with an item that you have purchased from us or wish to exchange a stock item for another size, we will happily oblige, provided it is returned in it's original condition and packaging within 14 days from date of delivery. Please note that we will not accept returns made after this period.
If you have purchased directly from our outlet at Unit 7 Bridge Road, Haywards Heath, West Sussex, RH16 1TX please come in and exchange or return your purchase directly with us. A fee of £2.95 will be made if the freepost address is used to return your garment(s) if your original purchase was made directly at our outlet.
For all customers that have paid for delivery of your goods, simply complete the returns form printed on the reverse of your order confirmation and send it together with the goods to:
FREEPOST RSKX-GBSA-LSUX, SUSSEX UNIFORMS, UNIT 7 BRIDGE ROAD BUSINESS PARK, HAYWARDS HEATH, RH16 1TX
Once the goods are received by ourselves we will refund you the full amount of your item(s), excluding the cost of the delivery charge. Where original orders benefited from free delivery and items returned mean the original order value was less than £50, we deduct £3.95 from the refund. Please allow for up to 10 working days from receipt of the returned item(s) for us to process your refund.
All goods being returned should be posted at a post office, using our freepost address and should be accompanied with the returns form. Please ensure that a PROOF OF RETURN is received from the post office counter on posting. Sussex Uniforms cannot be held responsible for items that fail to reach us without a proof of posting receipt.
The quickest way to get your replacement items is to log onto www.sussexuniforms.co.uk and place your order.
Nothing in this Returns Policy affects your statutory rights or your rights under any contract you may have with us.