Updated: 30th December 2020
Due to the current restrictions, we are not permitted to open our shops, but online orders are still being processed as normal. You can also return items via our online returns centre. Unfortunately, we are unable to operate our click & collect service at the moment but will resume this as soon as the shops can open again.
Below is some helpful information about ordering online, including a video on how to measure your child, but if you need any assistance please call our Customer Services team on 01444 227066 who are on hand Monday to Friday 9am to 5pm to answer any queries you may have. You can also contact them through our Live Chat function.
Stay safe everyone and we hope to see you again very soon.
The Sussex Uniforms Team
How to MeasureGrab a tape measure or download one below...
Watch the video below which shows you how to measure your child.
Once you know the measurements, you can select the correct size on the product you need and on each product is further help with sizing specifically for that product.If you are still unsure which size to purchase, you can contact us while still on the website through our Live Chat function (bottom right of this webpage) and we will do our very best to help you!
We aim to deliver to UK Mainland addresses within 5 working days using a reliable tracked delivery service. However, during peak periods and the huge volumes we process before back to school, orders can take 10-15 working days. Currently we are also limited on staff due to social distancing so please allow for some additional delays as a result of Covid-19. For more information on deliveries & prices please visit here
Don’t worry if you make a mistake or the items do not fit. We offer FREE returns so you can return items at no charge within 30 days of receipt. Just visit our Returns Centre on the website for more details. Please note that items bought online cannot be returned to any of our shops. All online purchases must be processed through our online returns centre.
If you need to change for another size, simply return the items that do not fit FREE of charge using our Returns Centre and place a new order online. Alternatively, if your local Sussex Uniforms shop stocks the uniform and you take along proof of purchase, you can exchange items for the same value or more within 30 days of receipt. Items must be returned in resalable condition as per our terms and conditions. Please note that the shops cannot refund for any difference in price when exchanging items.