Back to School 2020
This year is very different so here is a quick guide to help you buy everything you need in good time for Back to School this year, along with sizing assistance and frequently asked questions answered below.
When to Buy
As soon as you possibly can. There are delays in the supply chain due to Covid-19 and the later you order, the harder it is for us to get the stock to you. The final deadline for ordering uniform this year is 31st July 2020. Orders placed after this date may not arrive in time for Back to School.
What to Buy
Please check your new parent pack or the school’s website for the latest information on their uniform policy. This should tell you what you need to buy.
How to MeasureGrab a tape measure or download one below...
Watch the video below which shows you how to measure your child.
Once you know the measurements, you can select the correct size on the product you need and on each product is further help with sizing specifically for that product.If you are still unsure which size to purchase, you can contact us while still on the website through our Live Chat function (bottom right of this webpage) and we will do our very best to help you!
We aim to deliver to UK Mainland addresses within 10 working days using a reliable tracked delivery service. However, during peak periods, deliveries may take longer due to the volumes we are processing with limited staff due to social distancing. At the current time, please allow for some additional delays as a result of Covid-19. For more information on deliveries & prices please visit here
Don’t worry if you make a mistake or the items do not fit. We offer FREE returns so you can return items at no charge within 30 days of receipt. Just visit our Returns Centre on the website for more details. If you need to change for another size, simply return the items that do not fit and place a new order online.
Frequently Asked Questions
Last update: 10th July 2020
Are the shops open/when will they open?
The shops remain shut while the current guidance states that changing rooms are not to be used, any goods tried on should be set aside for 48-72 hours and customers should not touch goods while browsing. With these restrictions in place and stock deliveries delayed due to factories having been shut over the past few months, we see little benefit in opening the shops and increasing the risk of spreading the virus. We are unlikely to be able to open the shops this summer so we are concentrating all our efforts on helping you buy safely online.
Can I click and collect my order?
Not currently as the shops are closed, but we have reduced our delivery charges to make it cheaper for you to get home delivery.
Are there any discount codes?
Any offers we run are either announced through the school or via our email mailing list. Look out for information from the school and sign up to our mailing list and you will be sent any offers or discounts that we run.
Can I return an item?
Yes, we have a free returns service on all our online orders and we’ve extended our returns period to 30 days. Simply visit our Returns Centre if you need to return an item.